Post-Sales Services
Post-Sales Services
RocNet provides post-sale services, including hardware/software configuration, design & application; hardware testing; assembly, staging and kitting; design & documentation; integration and implementation; and field installation (rack & stack).
Hardware/Software Configuration, Design & Application
- Standard or Custom Configurations for your Network Devices
Hardware Testing
- New or Used Client Hardware Testing (or Re-testing)
- Includes Legacy Hardware, Field Spares, or Hardware Purchased Through Outside Channels
- Checks for Errors or Alarms, Resetting to Factory Defaults, and Port Functionality
Assembly, Staging & Kitting
- Full Service Hardware Setup and Configuration
- Line Card, Processor, Fan and PSU Installation Into Chassis
- Kitting of Ancillary Hardware (Power Cords, Optics, Jumpers and Rack Mounts)
- Turnkey Solutions for IP Data, CMTS/CCAP, Optical Transport, and xPON Networks
- “Plug and Play” Solutions Per Site or Deployment
Design & Documentation
- Custom Network and Installation Diagrams
- Documentation on Procedures, Policies and Best Practices
Integration & Implementation
- Maintenance Window Support for Installation, Implementation, Hardware and Software Cutover
Field Installation (Rack & Stack)
- All Installation, Powering, Cabling and Setup of Hardware at Field Sites