Post-Sales Services

Post-Sales Services

RocNet provides post-sale services, including hardware/software configuration, design & application; hardware testing; assembly, staging and kitting; design & documentation; integration and implementation; and field installation (rack & stack).

Hardware/Software Configuration, Design & Application

  • Standard or Custom Configurations for your Network Devices

Hardware Testing

  • New or Used Client Hardware Testing (or Re-testing)
  • Includes Legacy Hardware, Field Spares, or Hardware Purchased Through Outside Channels
  • Checks for Errors or Alarms, Resetting to Factory Defaults, and Port Functionality

Assembly, Staging & Kitting

  • Full Service Hardware Setup and Configuration
  • Line Card, Processor, Fan and PSU Installation Into Chassis
  • Kitting of Ancillary Hardware (Power Cords, Optics, Jumpers and Rack Mounts)
  • Turnkey Solutions for IP Data, CMTS/CCAP, Optical Transport, and xPON Networks
  • “Plug and Play” Solutions Per Site or Deployment

Design & Documentation

  • Custom Network and Installation Diagrams
  • Documentation on Procedures, Policies and Best Practices

Integration & Implementation

  • Maintenance Window Support for Installation, Implementation, Hardware and Software Cutover

Field Installation (Rack & Stack)

  • All Installation, Powering, Cabling and Setup of Hardware at Field Sites